Comments on: The problem with TOEFL iBT

By: GFaria

GFaria — Fri, 09 Oct 2009 01:05:21 +0000

This is the most inconvenient company to do business with. Firstly, I register all my information online. Secondly, the website refuses to proceed with the payment as my computer is Windows VISTA. Then, I call the registration center to be informed I have to go to some friend’s house, or to an internet cafe or someplace where I can register AGAIN. After days of time WASTED trying to register, I finally am able to, to find out that there is a LATE registration fee. Again, I call the registration center, and they inform me that they will charge me an extra $60 for my registration. I explain that it was NOT my fault that your system does NOT accept windows VISTA. She then said, they will charge me the $60, if I want to register again. HOW ABSURD! I have wasted two weeks trying to register for a test, and NOW it is my fault… I am REALLY SHOCKED TO SEE HOW POORLY AND BADLY YOUR SERVICE HAS TURNED INTO. A very, very angry customer, who will do everything possible so that my friends and students NEVER EVER take a TOEFL test.

By: rani

rani — Wed, 09 Sep 2009 19:05:30 +0000

i had the test on the 22 of August 2009 my friend had theri resulet on the on the fourth of September, but i did not have it till now, my profile on theri website did not show my resulet till now if any one had this problem before and he or she could solve it please write here

By: CENNI – Putting the TOEFL in its Place? « Milk Makes Cheese

CENNI – Putting the TOEFL in its Place? « Milk Makes Cheese — Mon, 31 Aug 2009 20:59:08 +0000

[...] official language tests, TOEFL is king in Mexico. Sad but true. And I’m not talking about the oh no the server’s down, we’ll have to cancel your exams for today kids iBT. No. It’s the paper-based version, the PBT, which is the most widely accepted proof of [...]

By: Andrea

Andrea — Sun, 16 Aug 2009 15:13:27 +0000

I was supposed to do my TOEFL IBT the 8th of August 2009 in Dubai, they were having some internet problems…..afeter we wait 3 hours they cancel the exam. So far I haven´t recieved any phone call or email from ETS, I called them several times last week but they keep saying please wait we will contact you…..Unfortunately I had to pay for a second exam because I need the results ASAP or the university they will cancel my application for my MBA….where I am already accepted.

By: Ali

Ali — Sun, 21 Jun 2009 06:37:32 +0000

I also had this problem on 2009 June 21 ,and the whole exam was annuled.I don’t know why they have not fixed this problem with their servers.You know what? Since they’re enrolling a huge number of applicants around the world by their buggy servers in the US, they cannot handle this problem and that’s the way it is!

By: Michael Buckhoff

Michael Buckhoff — Thu, 26 Feb 2009 23:29:51 +0000

It is unfortunate that ETS has NOT eliminated these kinds of problems during the test-taking experience. I guess that is one of the drawbacks of delivering the test via Internet. BTW: Great blog Steve. I regularly refer my bloggers to your site.

By: Abhishek

Abhishek — Sun, 12 Oct 2008 08:45:35 +0000

I had taken my exam on Sep 28 this year. Event though the article published in 2006, I dont think services have improvd. Me and two of my other friends underwent simlar experiences with errors from the system.
While, for me the questions dint load, for my friend the questions took 20 minutes to load. We have filed a case with ets, but as yet no response.
Lets hope for the best.